Login | Signup

Important News about Sending Faxes

December 15th, 2010

Sending Faxes by email is changing

The award winning email to fax service from Sundial Telecom is now even better.The way you now send a fax is different. Please read the following simple instructions which explain how to send a fax from your email.

  • Create a new blank email as normal.
  • Address your email to the recipient’s fax number followed by “@sundialfax.com”  For example, to send a fax to us here at Sundial Telecom, you would simply type 01223200099@sundialfax.com in the “To” field of your email. You can send a fax to as many recipients as you like just as you do when sending an email by adding a comma between them.
  • Attach the document you want to fax to the email. If you attach more than one document, our system will link them together and deliver them as a single fax.
  • Send your email and we’ll convert the attached document into an appropriate fax format and deliver it for you.

Using the new Sundial Telecom Email to Fax method

Why the change?
This new system is built on brand new faster technology, meaning your faxes will be sent even quicker than before. There are also numerous process-related benefits such as:

  • The way of formating the recipient address means you can store these addresses against your contacts in your email address book, Customer Relationship Management system or software system meaning it is now quicker and easier to send faxes.
  • Multiple attachments are now sent as a single, multi-page fax.

When will the old system retire?
From 1st April 2011, the old method of sending faxes will be retired so please make sure if you rely on this system, that you start using the new method as soon as possible. Please notify anyone else in your organisation using this service to make them aware of the changes.


Any questions?
If you are unsure about anything relating to this email, please email us at support@sundialtele.com or telephone 01223 200000 and we will do everything we can to assist you. More information at www.sundialtele.com

ISO 9001 Accredited
Certificate Number: FS 556456
Members of the Federation of Communication Services Find us on Facebook Cambridge Network Follow us on Twitter