If you have any queries about any financial aspect of your account please complete the form below. Please include as much information as possible about the problem you are experiencing to enable our accounts team to reach a fast resolution. One of our accounts representatives will contact you directly by email in the first instance.
You can also contact the accounts team by telephone on 01223 200033 (+441223 200033 if calling from outside the UK) during normal office hours of Monday to Friday – 9am to 5.30pm.
Sundial Telecom are an accredited ISO9001:2008 company and as such we treat accounts enquiries very seriously. As part of our quality policy we employ a ticket based email system which ensures a timely response to your enquiry. After you have completed the form below you will receive an email confirmation notifying you of your ticket number. This number should be used in all further correspondence with us regarding this matter.