Customer Support
If you are experiencing any difficulties using one of our products or services please complete the form below. Please include as much information as possible about the problem you are experiencing to enable our support team to reach a fast resolution. One of our customer support representatives will contact you directly by email in the first instance.
You can also contact the customer support team by telephone on 01223 200022 (+441223 200022 if calling from outside the UK) during normal office hours of Monday to Friday – 9am to 5.30pm.
Sundial Telecom are an accredited ISO9001:2008 company and as such we treat customer support enquiries very seriously. As part of our quality policy we employ a ticket based email system which ensures a timely response to your enquiry. After you have completed the form below you will receive an email confirmation notifying you of your ticket number. This number should be used in all further correspondence with us regarding this matter.
