Kenwood, famous the world over for innovation, quality and great design of kitchen appliances since 1947 are pleased to be saving money, increasing efficiency and reducing their carbon footprint by making use of our services. More information at http://www.kenwoodworld.com/uk/

Since it launched just over a year ago, we’ve seen some innovative uses for it from lots of different industry sectors, including -

* Radio Interviews – for later broadcast

* Legal – Solicitors recording calls for later transcription.

* Journalism – Interview recording for later transcription.

* Employment – Employer/Employee dispute resolution.

* Housing – Landlord/Tenant dispute resolution.

More information is available at http://itunes.apple.com/gb/app/call-recorder/id382810656?mt=8#

]]> http://www.sundialtele.com/2011/10/18/iphone-call-recorder-users-reach-10000/feed/ 0 http://www.sundialtele.com/2011/09/28/meet-sundial-telecom-at-world-telemedia-amsterdam/ http://www.sundialtele.com/2011/09/28/meet-sundial-telecom-at-world-telemedia-amsterdam/#comments Wed, 28 Sep 2011 09:03:18 +0000 Shane Carter http://www.sundialtele.com/?p=1911

Sundial Telecom will be attending this years World Telemedia Exhibition & Seminar at the Hotel Renaissance, Amsterdam, between the 12-14th October.

Uses for our revenue generating Instant Messaging platform IM-Cash will be discussed, along with our Text Messaging platform and iPhone app services.

World Telemedia is widely recognized as the leading B2B event and trading exchange for domestic and international providers to develop new partnerships and routes to market across the established “traffic driven” Telemedia value chain.

Attendees gain a first hand understanding of the latest technical developments and entrepreneurial strategies that will help them target the most valuable vertical sectors and successfully build their businesses.

Since it launched just under a year ago, we’ve seen some innovative uses for it from lots of different industry sectors, including -

* Legal – Solicitors recording calls for later transcription.

* Journalism – Interview recording for later transcription.

* Employment – Employer/Employee dispute resolution.

* Housing – Landlord/Tenant dispute resolution.

More information is available at http://itunes.apple.com/gb/app/call-recorder/id382810656?mt=8#

]]> http://www.sundialtele.com/2011/07/21/iphone-call-recorder-users-reach-7500/feed/ 0 http://www.sundialtele.com/2011/05/25/new-regulator-registration-scheme-launches/ http://www.sundialtele.com/2011/05/25/new-regulator-registration-scheme-launches/#comments Wed, 25 May 2011 15:28:33 +0000 Shane Carter http://www.sundialtele.com/?p=1894

On the 30th March, PhonepayPlus (The regulator of the UK premium rate industry) published the 12th edition of its code of practice. Representatives of Sundial Telecom were present at the launch to hear a presentation of how the new code will affect the industry.

The new code is built around six Outcomes with supporting Rules, designed to ensure that consumers can use premium rate services with absolute confidence. The new Code is designed to allow networks and providers to find their own routes to delivering compliance, creating systems and approaches that suit the needs of their business and their customers. To support this flexibility, PhonepayPlus will issue guidance to industry, both General and Service specific, that is non-binding, but which represents agreed standards of good practice.

Alongside the new Code, PhonepayPlus is launching a mandatory Registration Scheme for networks and service providers, which is designed to assist providers in carrying out due diligence and risk assessment duties on their clients, as well as delivering an enhanced number checking service to consumers.

The timetable for the new code launch is as follows;

30 March 2011 – The new Code is published

April to August – Pre-Registration is open

01 September 2011 – The new Code comes into force.

Between now and the end of August 2011, if you are involved in and benefit financially (anywhere in the value chain) from any aspect of the UK premium rate telephone industry, you MUST be registered.

As a responsible service provider we will be assisting our clients with the registration process. More information can be found at – http://www.phonepayplus.org.uk/For-Business/Registration.aspx

If you have any questions please contact your Sundial Telecom Account Manager.

The winners will be announced on Thursday March 24, at the gala dinner and awards presentation in the Great Hall at King’s College, Cambridge, where the awards host will be the BBC’s middle east editor, Jeremy Bowen.

More information here. ]]> http://www.sundialtele.com/2011/02/22/sundial-telecom-nominated-for-business-excellence-award/feed/ 0 http://www.sundialtele.com/2011/02/21/subscribe-to-our-rss-feed-for-latest-news-blog-entries/ http://www.sundialtele.com/2011/02/21/subscribe-to-our-rss-feed-for-latest-news-blog-entries/#comments Mon, 21 Feb 2011 12:24:08 +0000 Shane Carter http://www.sundialtele.com/?p=1855 You can follow the latest news & blog posts from Sundial Telecom by subscribing to our RSS feed. Just point your RSS feed reader at the following url – http://www.sundialtele.com/feed

This information is available permanently here ]]> http://www.sundialtele.com/2011/02/21/subscribe-to-our-rss-feed-for-latest-news-blog-entries/feed/ 3 http://www.sundialtele.com/2011/02/09/the-fax-is-dead-long-live-the-fax/ http://www.sundialtele.com/2011/02/09/the-fax-is-dead-long-live-the-fax/#comments Wed, 09 Feb 2011 16:21:35 +0000 Shane Carter http://www.sundialtele.com/?p=1830

Why fax is still an important means of communication

These days you’d think we had all the technology we needed to communicate with anybody, anywhere in the world within a few seconds. Our homes and offices are brimming with the latest gizmos and gadgets, most of which are connected to our super fast broadband. The mobile internet and smart phones have given us the freedom to communicate freely while we’re on the move and both the devices and the data are getting faster and faster.

So, with all of this in mind you may wonder why anybody would still want to send a fax? Surely there are better ways of sending documents?

Well they do, and for some documents, there isn’t.

If the figures from our Fax Manager services are anything to go by, people are sending & receiving faxes in increasing numbers. There are several reasons why this might be the case which I’ll come to but our figures would suggest a 30% increase in faxes sent & received in 2010 when compared with 2009. It’s true to say that some of this increase is down to our Fax manager service being so easy to use that we’ve gained new users who’ve switched from our competitors – you can see how easy it is further down this page, or by clicking here.

Some of the reasons why Fax Manager is so popular include;

Security

Confidential and sensitive documents are more secure when faxed than when emailed. The worries surrounding email security mean that for certain business and government sectors, some documents are required to be faxed rather than emailed. These include finance, accountancy, health & legal documents.

Economy

Money can be saved as fax machine consumables such as paper & toner are no longer required. You will no longer need an extra telephone line for the fax machine and in most cases you will no longer even need the fax machine itself. Staff members can send and receive faxes without even leaving their desks leading to increased efficiency. In a large organisation this can lead to significant savings over a short period of time.

Environment

No longer using paper, toner and electricity for the fax machine will help your green credentials by reducing your carbon footprint. You can now choose which inbound faxes to keep, print or delete – The Sundial Telecom Fax Manager service was a finalist in the Federation of Communication Services Green Awards for small business in 2010.

Marketing

Getting your word out to customers has always been a challenge whatever business you’re involved in. Our inboxes are inundated every day with spam & junk mail from companies we’ve never signed up with, so it’s easy to miss the emails about the things we are interested in. It’s clear then that email marketing is not as effective as it once was. For this reason we’re seeing a resurgence in fax marketing for which we have some specific tools. Our Fax Broadcast application will allow you to create address books of your customers and upload fax documents to your library. You can then simply send ‘Document A’ to ‘Customer list C’, for example in just a few clicks.

How it works – Sending Faxes;

There are several methods of uploading documents to our Fax Manager platform so we think we’ve catered for most requirements. Documents can be emailed, uploaded via our website, typed directly into a text window or added to a fax broadcast library. Once your document is on our fax platform, we’ll fax it to the number you‘ve supplied in a matter of seconds and you’ll be notified by email of the outcome.

How it works – Receiving Faxes;

If you’ve added a fax number to your Fax Manager account we’ll send any fax received on it to your email address instantly. We’ll send them to you in PDF or TIF format and you’ll have the ability to build your fax archive.

We’re not saying that ‘fax is the future’, but love it or hate it, it should still be an important part of your communication strategy.

There is much more information about or Fax Manager platform here